Privacy Policy

1. Information We Collect

Personal Information

When you make a booking or create an account, we collect:

• Full name and contact details (email address, phone number)
• Driving license information and identification documents
• Date of birth and nationality
• Billing and payment information
• Home and business address

Booking Information

For each rental, we collect locations, vehicle preferences, insurance selections, and any special requirements you may have.

Device and Usage Data

We automatically collect IP addresses, browser types, and interaction data to improve our services and user experience.

2. How We Use Your Information

We use your personal data to facilitate your experience, specifically to:

• Process and manage your car rental bookings
• Verify your identity and driving eligibility
• Process payments and provide invoices
• Provide customer support and respond to inquiries
• Comply with Singapore legal obligations and regulations

3. Information Sharing

4. Data Security

• SSL/TLS encryption for all data transmissions
• Secure storage for sensitive documents and IDs
• PCI DSS compliance for all payment processing
• Regular security audits and vulnerability assessments

5. Your Rights (PDPA)

Under Singapore's Personal Data Protection Act, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for marketing
• Deletion: Request data removal (subject to legal requirements)

To exercise these rights, contact us at privacy@sgcar.rent.

6. Cookies

We use cookies to remember your preferences, keep you logged in, and analyze website traffic. You can manage these settings through your browser, though some features may be affected.

7. Data Retention

Booking records are kept for 7 years for accounting and regulatory purposes. We retain other personal data only as long as necessary to provide our services.

8. Changes to This Policy

Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.