Privacy Policy
Last updated: January 2026
At SgCar.Rent, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our car rental services in Singapore.
1. Information We Collect
Personal Information
When you make a booking or create an account, we collect:
- Full name and contact details (email address, phone number)
- Driving license information and identification documents
- Date of birth and nationality
- Billing and payment information
- Home and business address
Booking Information
For each rental, we collect:
- Pickup and return locations and times
- Vehicle preferences and selected options
- Insurance selections and add-ons
- Special requests or requirements
Device and Usage Data
When you visit our website, we automatically collect device information, browser type, IP address, pages visited, and interaction data to improve our services and user experience.
2. How We Use Your Information
We use your personal information to:
- Process and manage your car rental bookings
- Verify your identity and driving eligibility
- Communicate booking confirmations, reminders, and updates
- Process payments and provide invoices
- Provide customer support and respond to inquiries
- Send promotional offers and newsletters (with your consent)
- Improve our services, website, and customer experience
- Comply with legal obligations and regulations
3. Information Sharing
We may share your information with:
- Service providers: Payment processors, insurance companies, and roadside assistance partners who help us deliver our services
- Legal authorities: When required by law, court order, or to protect our rights and safety
- Business partners: With your consent, for joint promotions or services
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement robust security measures to protect your data:
- SSL/TLS encryption for all data transmissions
- Secure, encrypted storage for sensitive information
- Access controls limiting employee access to personal data
- Regular security audits and vulnerability assessments
- PCI DSS compliance for payment processing
5. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Withdrawal: Withdraw consent for marketing communications
- Deletion: Request deletion of your data (subject to legal retention requirements)
To exercise these rights, contact us at privacy@sgcar.rent.
6. Cookies
Our website uses cookies to:
- Remember your preferences and settings
- Keep you logged in during your session
- Analyze website traffic and user behavior
- Deliver relevant advertisements
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for accounting and regulatory purposes. You may request deletion of your account data, subject to these retention requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or website notice. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: